|
Abstract:
|
1. What is the Success Case Method and How Does it Work? -- 2. The Success Case Method: Step by Step -- 3. Focusing and Planning a Success Case Study -- 4. Envisioning Success: Creating an Impact Model -- 5. Using a Survey to Search for Best and Worst Cases -- 6. Interviewing and Documenting Success Cases -- 7. Communicating Credible and Compelling Results that Tell the Story -- 8. Putting the Success Case Method to Work: Strategic Applications -- A. A Success Case Study Final Report.
|
