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Title: Benchmarking from a Commonwealth central agency perspective / Eric Thorn.
Author: Thorn, Eric. ; Australia Dept. of Finance.
Year: 1994.
Description: 11 leaves ; 30 cm.
Subject: Australia. ; Public sector. ; Benchmarking (Management) ; Public services. ; Administration.
Notes: Cover title. Address to Royal Institute of Public Administration Australia (South Australian Division) "Customer Service -- Benchmarking for Best Practice", 29 April 1994.
Type: Pamphlet
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1 On Shelf Pamphlets 658.5.011.4(94) THO [PQ]
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